Last Updated on March 13, 2023
The developer once said that the Mendeley Reference Manager can replace Mendeley Desktop [1], as it is sufficient for reference management needs. Due to that, they stopped the support for Mendeley Desktop, and it is no longer available for download as of 1st September 2022. Fortunately, as you have Mendeley Desktop installed, you can still sign in and use it as usual.
Mendeley Desktop and Mendeley Reference Manager Comparison
Mendeley Reference Manager is the higher version of Mendeley Desktop. However, it seems that Mendeley Reference Manager is very different from its previous Mendeley Desktop version [2], [3].
Mendeley Desktop
- The reliable
Cite-O-Matic
plugin can be installed directly from Mendeley Desktop. - Able to be used while working offline.
- A
Watch Folder
feature that can monitor the target folders and import new PDFs automatically to Mendeley Desktop. - Able to import references from other software, such as Zotero and EndNote.
- Customizable citation style.
- Manual
Check for duplicates
feature. - Opening Microsoft Word
Cite-O-Matic
in Reference is terribly slow without having to open Mendeley desktop. - Updates are no longer available, which may lead to future compatibility issues with newer versions of MS Office.
Mendeley Reference Manager
- The
Mendeley Cite
plugin is only available as a download from the Microsoft Store, which may be restricted organizationally by some institutions. - Several features (including
Mendeley Cite
) require the internet, making it unable to edit the references when offline. - Minimal options and settings, making you more focused on your documents.
- Able to search for articles on the Mendeley database.
- Mendeley Reference Manager automatically checks for duplicates.
Mendeley Cite
is only compatible with Microsoft Office 365, Ms. Word 2016 and above, and Microsoft Word app for iPad.
Note that both Mendeley Desktop and Mendeley Reference Manager can use Mendeley Cite
. However, Mendeley Cite
is incompatible with the
, and vice versa. Even so, Cite-O-Matic
Mendeley Cite
can convert the citations from
on a document.Cite-O-Matic
Migrating to Mendeley Reference Manager
Removing Mendeley Desktop
Basically, remove the Ms. Word plugin (Cite-O-Matic
) before removing Mendeley Desktop. So, several steps to remove Mendeley Desktop are as follows:
- open Mendeley Desktop,
- go to
Tools
menu > clickUninstall MS Word Plugin
, - after MS Word Plugin has been uninstalled, go to
Windows Settings
>Apps
>Apps & features
, - uninstall Mendeley Desktop from your computer.
Installing Mendeley Reference Manager
Several steps to install Mendeley Reference Manager are as follows:
- download it from Mendeley’s official website,
- open the installer, and install it according to the instructions therein,
- after installation, open Mendeley Reference Manager,
- log in using your Mendeley account,
- go to
Tools
menu > clickInstall Mendeley Cite for Microsoft Word
,
or you can directly go to Microsoft Store,
note: you need to have a Microsoft account before downloading, - click
Get it now
and then log in using your Microsoft account when asked, - click the
Open in Word
button, and then clickopen link
if asked, - Ms. Word will open and install the
Mendeley Cite
add-in for you.
Troubleshooting
Removing Cite-O-Matic manually
If you have uninstalled Mendeley Desktop directly, the Cite-O-Matic plugin will not be removed automatically. Hence, you need to remove it manually using the following steps:
- open Ms. Word,
- go to
File
->Options
, then selectAdd-Ins
, - then in the add-ins list, click on Mendeley-x.xx.x.dotm. In this step, you will see the directory in which it is located,
- open Windows Explorer and navigate to the folder mentioned above,
- close all Ms. Word, if any,
- delete the Mendeley-x.xx.x.dotm file,
- try to reopen Ms. Word, and the plugin should no longer be loaded.
If you can’t find the mentioned folder, you may need to display hidden files and folders in settings. In the menu of Windows Explorer, click View
-> Options
-> Change folder and search options
-> select the View
tab -> Hidden files and folders
-> select Show hidden files, folders, and drives
.
If you use Word for Mac, the Cite-O-Matic
plugin can be removed by going to Tools
menu > Template and Add-Ins…
> then mark Mendeley
and click -
[4].
Mendeley Cite couldn’t connect to the catalog
If Mendeley Cite throws an error message “We can't load this add-in because we couldn't connect to the catalog
,” several steps you can try:
- make sure that
Cite-O-Matic
plugin (from Mendeley Desktop) has been uninstalled from Ms. Word, - check your internet connection,
- check the firewall that may block Mendeley Cite from accessing the internet,
- if there is no issue with the internet connection, try to reinstall the Mendeley Cite,
in Ms. Word, go toReferences
menu > right-click theMendeley Cite
button > clickRemove add-in
,
then go to Microsoft Store to reinstall theMendeley Cite
. - if the steps above are unable to solve the issue, change the Internet Security Zone to
Medium-High
[5],
to change it, openWindows Start Menu
, typeinternet options
,
then go to theSecurity
tab > change the Security level for the Internet toMedium-High
.
Suggestions
Both Mendeley Desktop and Mendeley Reference Manager are linked to your Mendeley account. So, using any of them may not cause any problems with your Mendeley account and its data. However, many problems have been reported in using Mendeley Cite
[6], as shown in Fig 2. Therefore, you should try to experiment with it before fully using Mendeley Reference Manager. In addition, we suggest continuing to use Mendeley Desktop and not migrating to Mendeley Reference Manager until you have finished with your documents.
References
- [1]D. Shlyuger, “Introducing Mendeley Reference Manager – designed for today’s researcher workflow,” Mendeley Blog, Feb. 22, 2022. https://blog.mendeley.com/2022/02/22/introducing-mendeley-reference-manager-designed-for-todays-researcher-workflow/ (accessed Dec. 11, 2022).
- [2]Mendeley, “Mendeley Cite,” Mendeley Ltd. https://www.mendeley.com/reference-management/mendeley-cite (accessed Dec. 11, 2022).
- [3]Stellenbosch University, “Mendeley: Mendeley FAQs,” Stellenbosch University Library and Information Service, Oct. 04, 2022. https://libguides.sun.ac.za/mendeley/FAQs (accessed Dec. 11, 2022).
- [4]Tapper, “(comment on answer) Uninstalled mendeley but the citation plugin still appears in word [closed],” Stack Overflow, Aug. 30, 2019. https://stackoverflow.com/questions/54393907/uninstalled-mendeley-but-the-citation-plugin-still-appears-in-word (accessed Dec. 11, 2022).
- [5]Elsevier, “Why does Mendeley Cite not load when I open it and just show a blank page in the add-in window?,” Mendeley Support Center, Jul. 18, 2022. https://service.elsevier.com/app/answers/detail/a_id/29237/supporthub/mendeley/kw/cite/p/16075/ (accessed Dec. 11, 2022).
- [6]Elsevier Limited, “Mendeley Cite (Ratings + reviews),” Microsoft AppSource. https://appsource.microsoft.com/en-us/product/office/WA104382081?tab=Reviews (accessed Dec. 11, 2022).